Leading design across ShipperGuide, Opendock, Navtrac, FreightIntel AI, Managed Services and brokerage — the team, the Miranda design system, the research programme and the metrics culture behind them.
Standing up UX inside a global materials and agtech business: research where there had been none, a team where there had been one designer, and digital products for people whose work happens in the field.
UX Lead → UX Manager
2019–2021 · Orbia · agtech & enterprise
230K+ producers
1M+ transactions
2 → 10+ designers
What had to exist first
2019 → 2021
Research
Field visits and interviews with growers and operators — the first user evidence the teams had ever seen.
Team
Hiring, onboarding and a critique cadence, so quality stopped depending on who was available.
Foundations
A shared component set and patterns, so four squads stopped drawing the same table four ways.
Seat at the table
Design in roadmap and discovery conversations instead of at the end of them.
Transformation programmes rename things. A practice changes what gets built.
Fig. 02 — the practice, not the org chart
A few receipts.
hover for the footnote
$60M+
revenue enabled through LDIA
Enabled, not generated — design moves the workflow, the business moves the number.
14+
designers led across product teams
Hiring, levelling, critique rituals, and the occasional career-defining 1:1.
Then came the actual work: iteration with customers.
How I work
Four rules I keep coming back to, mostly because I’ve broken all of them at least once.
01Make it clear.Complexity isn’t sophistication.
02Make it useful.Pretty pixels are table stakes.
03Make it measurable.If nothing changed, did we actually solve it?
04Make it together.Design is a team sport. Sorry, lone geniuses.
So far, so good.
hover an episode
Now playing — S04E01
Loblaw Advance
Director of Product Design
Design across retail media, data and analytics products — turning Loblaw Data, Insights & Analytics into workflows people can act on. Currently the season finale, still being written.
2025–PresentNo skip intro. Sorry.
Brands I’ve worked with along the way
Human, allegedly.
Brazilian-born, Toronto-based. I started my career as a journalist — reporting, writing and explaining things for a living — before moving into UX, product design and design leadership. The medium changed. The job, not that much.
I still spend most of my time making complicated things easier to understand — only now they involve AI, data, enterprise products, design systems and a suspicious number of stakeholders. I care about craft, and about what happens after the pixels ship: whether people use it, whether teams can scale it, and whether the business can actually see the value.
Still curious. Still asking too many questions. Still fixing spacing by 2px.
Toronto, Canada
Journalism → Product Design → Design Leadership
Runs on espresso & Cmd + Z
Off-screen, I’m usually experimenting in the kitchen, binge-watching a crime series or halfway through a book I promised myself I’d finish before starting another one.